Shipping Policy

Shipping Policy

Thank you for shopping with Grand Master Jacket! We strive to offer a smooth and reliable shopping experience. Below is our shipping policy outlining processing times, delivery estimates, and related details.

Order Processing & Shipping Times

• Processing Time: 1–2 business days
• Delivery Timeframe: 9–10 business days (Monday–Friday)
• Order Cut-Off: 4:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
• Total Estimated Delivery: 10–12 business days

Shipping Information

• Method: Standard Shipping within the United States
• Rates: Free shipping on every order
• Address: Orders are shipped to the address provided during checkout

Order Changes

If you need to update your order, email us at info@grandmasterjacket.com promptly. Changes might not be possible once your package has shipped.

Lost or Late Deliveries

For assistance with missing or delayed packages, contact us at info@grandmasterjacket.com

Order Tracking

After your order ships, you will receive a confirmation email with tracking information within 24–48 hours.

Cancellations

• You may cancel your order before it is shipped
• To cancel, email info@grandmasterjacket.com
• Refunds will be issued according to our Return & Refund Policy

Incorrect Address

Please verify your address before placing an order. Grand Master Jacket is not responsible for shipments sent to incorrect addresses. To make corrections before dispatch, email info@grandmasterjacket.com. Additional fees may apply.

By placing an order, you agree to this Shipping Policy. For further details, contact us at info@grandmasterjacket.com. or refer to our Privacy Policy and Terms of Service.

Contact Us

For assistance, reach out to our customer support team.

Email: info@grandmasterjacket.com
Phone: +1 (469) 926-6572
Address: 6150 Alma Rd, Apt 2420 McKinney Texas 75070, United States
Business Hours: Mon-Fri (9AM to 5PM) GMT -08:00 PST (Los angeles)-holiday off: Sat & Sun